Please Provide Current Release of Information!

Please provide current Release of Information (ROI) for those whom you authorize to discuss your care. ROIs expire after one year. Thank you!

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Please make sure your insurance information is up to date with our office

Please make sure to provide our staff with current insurance information (email to billing@rcbm.net)

Understanding Artificial Intelligence (AI) at RCBM

Please note that your session may be scribed using AI-assisted note-taking tools to meet increasing insurance documentation requirements and enhance clinical records. This feature generates a concise and secure summary of the visit, helping your provider accurately document your concerns, symptoms, and treatment plan. By minimizing the time spent on notetaking, we can focus more on actively listening to you and addressing your questions. 

As always, your privacy remains our top priority. Our Zoom platform is HIPAA-compliant, ensuring that the AI tool adheres to strict HIPAA and data privacy standards. Any content generated is treated with the same level of confidentiality as your medical records. Dr. Young discusses the use of AI in documentation by providers in his recent article in Psychology Today.

If you have any questions, please don't hesitate to ask.

RCBM Card-on-File Policy

RCBM Card-on-File Policy

Beginning December 1, 2025, all RCBM patients will be required to keep a valid credit/debit card securely on file. This ensures timely payment of patient balances and helps prevent disruptions in care.

By submitting your credit card information through our secure portal, you acknowledge and agree to the following terms and conditions:

Billing and Payment Authorization

RCBM will charge the credit card on file for any outstanding patient balance on the first Friday of each month. To ensure transparency and provide time to review your balance, an email statement will be sent to the guarantor email address on file on the Monday prior to the scheduled charge. If that Monday falls on a holiday, the email will be sent one business day before or after. The statement will include the amount scheduled for processing.

Please note:

  • Charges will not exceed $500 per transaction. If your balance exceeds $500, multiple transactions may occur over subsequent billing cycles until the balance is paid in full.
  • You may contact our Billing Department via phone, text or email (information listed below) prior to the scheduled Friday charge if you have questions or wish to make alternative payment arrangements.
  • We are no longer able to send mailed statements when you have a card on file. All statements will be sent to the guarantor email address on file. 

Security

We take the security of your information very seriously. All card data is processed through a trusted, encrypted payment provider that meets industry-standard PCI compliance and security protocols. No credit card information is stored within RCBM’s internal systems.

Additional Information

  • If you would like to keep the same card on file for multiple family members, please enter the information individually for each patient account (one time per account).
  • If you already have an active payment plan, no action is needed at this time. Our billing team will reach out once your payment plan is complete.     
  • You may change the card on file at any time by emailing billing@rcbm.net.

Need Assistance?

If you have any questions or concerns, please reach out: 

Call or text: 248-609-6087

Email: billing@rcbm.net

Click here to securely submit your credit card information through our patient portal.

Nutrition for Healthy Aging and Menopause Webinar!

Join our Webinar on Nutrition for Healthy Aging and Menopause: 

Thursday, March 19 | 6:00 PM EST

As we age, our nutritional needs change — especially during perimenopause and menopause.

This supportive, practical webinar will cover:

  • Nutrition strategies for energy and mood
  • Managing weight and metabolism changes
  • Supporting muscle and bone health
  • Building balanced meals with confidence

Led by RCBM’s Medical Nutrition Therapy team, this session offers realistic guidance to help you feel empowered in your health journey.

Learn more and register here