CareSynch Program
As part of our ongoing commitment to your safety and wellness, we require an annual in-person visit at our office for any patients prescribed controlled substances or GLP-1 medications, along with patients whose primary insurance is Medicare.
The CareSynch program is implemented to ensure the highest standard of care and in response to current and potential regulatory changes. Additionally, please be aware that some pharmacies now require in-person visits before covering specific prescriptions, making these visits even more important.
Please note that this visit will not be with your primary prescriber but with a dedicated CareSynch clinician unless you currently see your provider in the office. If your prescriber is regularly in the office, you can see them for your in-person visit, even if you have routinely been seeing them on Zoom. Please note that a CareSynch appointment will not serve as a medication review.
Our team will contact you to schedule you for this appointment. Visits will be scheduled Monday through Friday from 9 a.m. to 5 p.m. and will be booked for 20 minutes. We understand that some patients will need to travel a distance. We will work with you to find a date that fits your schedule.
You will be seen at our physical location:
https://www.rcbm.net/behavioral-medicine/contact/
Thank you for your cooperation, and we look forward to seeing you at our office.
FAQs
Why do I have to come in for an in-person visit?
Although regulations are evolving, many pharmacies and payors now require at least one in-person visit annually to continue covering medications. This ensures compliance with guidelines and comprehensive care.
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What can I expect from my CareSynch visit?
During your visit, you will meet with one of our dedicated CareSynch clinicians, who will:
- Take your vitals.
- Perform a physical and neurological examination.
- Provide you with any necessary lab requisitions**.
*Other components of your visit will depend on your specific medication regimen, ensuring that all aspects of your care are addressed.**
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How do I schedule my CareSynch visit?
Our office will contact you via text with a link to self-schedule your appointment at your convenience.
If you have any further questions, feel free to contact our office.
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How long can I expect to be in the office for my visit?
The visit will take approximately 20-30 minutes, ensuring your time is respected while addressing your needs.
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If I already see my provider in the office, do I still need to schedule a CareSynch visit?
- If you see your therapist in the office but not your prescriber, you will need to schedule a CareSynch visit.
- If you already see your prescriber in person at least once per year, there’s no need for an additional visit.
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**Note: If you have had lab work done at your healthcare provider's office within the last year, you may provide your lab work results in lieu of the lab work that is ordered at your CareSynch visit. Results must include:
- Comprehensive Medabolic Panel (CMP)
- Complete Blood Count (CBC) with differential
- Lipid panel
- Vitamin D, 25-Hydroxy
- Vitamin B12/Folate, serum panel
- Thyroid Stimulating Hormone (TSH) with reflex
Meet the Providers Who Offer Care for CareSynch Program
Joel L. Young, MD, Medical Director and Founder
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Ashley Shaow, PA-C
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Brady Brower, PA-C
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James Bolday, MA, Front Office Associate and Medical Assistant
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Rachel Ford, PA-C
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